Hardcopies of the full reports are available at our Resources Centre.

 

2011/2012

1. Direct Investigation into Water meter reading and billing system (September 2011)  [Full report]
2. Direct Investigation into Government Measures to Protect Country Park Enclaves  (September 2011)  

 

2010/2011

1. Direct Investigation into Enforcement against Unauthorised Building Works in New Territories Exempted Houses (March 2011)  [Full report]
2. Direct Investigation into Transport Department Actions for Safe Operation of Public Light Buses  (December 2010)  [Full report]
3. Direct Investigation into Management of Non-Emergency Ambulance Transfer Service by Hospital Authority  (December 2010)  [Full report]
4. Direct Investigation into Allocation and Monitoring of Government Land (September 2010)  [Full report]
5. Direct Investigation into Driving-offence Points System (September 2010)  [Full report]
6. Direct Investigation on Fire Safety Regulatory Measures (May 2010)  [Full report]

 

2009/2010

1. Direct Investigation on Checking of Eligibility for Subsidised Medical Services (January 2010) [Full report]
2. Direct Investigation on Effectiveness of Administration of Code on Access to Information (January 2010) [Full report]
3. Direct Investigation on Granting of Disability Allowance and Processing of Appeals by Social Welfare Department (October 2009) [Full report]
4. Direct Investigation on Regulatory System of Lifts (August 2009) [Full report]
5. Direct Investigation on Housing Department's Handling of Complaints Involving Claims (August 2009) [Full report]
6. Direct Investigation on System for Development of Question Papers in Public Examinations (June 2009) [Full report]

2008/2009

1. Direct Investigation on Support Services for Students with Specific Learning Difficulties (March 2009)[Full report]
2. Direct Investigation on Free Admission Scheme for Leisure Facilities from July to September 2008 (March 2009)[Full report]
3. Direct Investigation on Government's Measures for Street Management (December 2008) [Full report]
4. Direct Investigation on Control of Roadside Banners (December 2008) [Full report]
5. Direct Investigation on Prevention of Abuse of Special Grants under the CSSA Scheme (December 2008) [Full report]
6. Direct Investigation on Effectiveness of the Integrated Call Centre in Handling Complaints (June 2008) [Full report]

2007/2008

1. Direct Investigation on Handling of Water Seepage Complaints by the Food and Environmental Hygiene Department, Buildings Department and Water Supplies Department (April  2008) [Full report]
2. Direct Investigation on Alleged Overcharging of Water Bills by the Water Supplies Department (March 2008) [Full report]
3. Direct Investigation on Special Examination Arrangements for Students with SpLD by Education Bureau and Hong Kong Examinations and Assessment Authority (February 2008) [Full report]
4. Direct Investigation on Mechanism for handling conflict of interests in organisations subvented by the Leisure and Cultural Services Department (November 2007)*[Full report]

2006/2007

1. Direct Investigation on Assessment of Children with Specific Learning Difficulties (April 2007)
2. Direct Investigation on Monitoring of Cases with Statutory Time Limit for Prosecution by the Food and Environmental Hygiene Department (March 2007) [Full report]
3. Direct Investigation on System for Processing Applications for Disability Allowance by Social Welfare Department (November 2006) [Full report]
4. Direct Investigation on the Administration of the Mid-Levels Moratorium (September 2006) [Full report]

2005/2006

1. Direct Investigation on the Medical Fee Waiver System Administered by the Hospital Authority and the Social Welfare Department (April 2006)[Full report]
2. Direct Investigation on the Monitoring of Cases Assigned Out by Legal Aid Department (January 2006)[Full report]
3. Direct Investigation on the Monitoring of Property Services Agents by Housing Department (September 2005) [Full report]
4. Direct Investigation on the Letting of Market Stalls by Auction (April 2005)[Full report]
    

2004/2005

1. Direct Investigation  on Bloodworm Incidents in Public Swimming Pools (December 2004)[Full report]
2. Direct Investigation on the Administration of Urn Grave Cemeteries (November 2004)[Full report]
3. Direct Investigation on the Enforcement Action on Unauthorised Building Works in New Territories Exempted Houses (August 2004)[Full report]
4. Direct Investigation on Enforcement of the Building Management Ordinance (June 2004)[Full report]
5. Direct Investigation on 2003 Priority Arrangements for Surplus Teachers in Aided Primary Schools (May 2004)[Full report]

2003/2004

1. Direct Investigation on the Handling of Examination Scripts under Marking (March 2004)[Full report]
2. Direct Investigation on the Prevention of Abuse of the Comprehensive Social Security Assistance Scheme (December 2003) [Full report]
3. Direct Investigation on the Assistance Provided by Home Affairs Department to Owners and Owners' Corporations in Managing and Maintaining their Buildings (November 2003)
4. Direct Investigation on the Operation of the Integrated Call Centre (July 2003)[Full report]
5. Direct Investigation on the Enforcement of Education Ordinance on Universal Basic Education (May 2003)[Full report]

2002/2003

1. Direct Investigation on the Role of Home Affairs Department in Facilitating the Formation of Owners' Corporations (March 2003) [Full report]
2. Direct Investigation on the Monitoring of Charitable Fund-Raising Activities (February 2003) [Full report]
3. Direct Investigation on the Mechanism for Handling Missing Patients in HA Hospitals (November 2002)  [Full report]
4. Direct Investigation on the Administration of Vehicle Registration Marks Auction (October 2002) [Full report]
5. Direct Investigation on Funding of Sports Programmes by Hong Kong Sports Development Board (August 2002) [Full report]
6. Direct Investigation on Education Department's Contingency and Relief Measures for the Secondary School Places Allocation Exercise 2001 (May 2002) [Full report]

2001/2002

1. Direct Investigation on the Mechanism for Enforcing the Prohibition of Smoking in No Smoking Areas and Public Transport Carriers (March 2002)  [Full report]
2. Direct Investigation on the Administration of Public Examinations (March 2002) [Full report]
3. Direct Investigation on the Management of Construction Projects by the Housing Authority and the Housing Department (March 2002)  [Full report]
4. Direct Investigation on the Procedures for Handling Travellers Suspected of Using False or Otherwise Suspect Travel Documents (June 2001)[Full report]

2000/2001

1. Direct Investigation on the Procedures for Immigration Control of Persons who present themselves, are found or returned to Immigration Check Points without Proof of Identity  (April 2001)[Full report]
2. Direct Investigation on the Management of Government Crematoria (January 2001) [Full report]
3. Direct Investigation on the Clearance of Provisional Urban Council Tenants and Licence Holders affected by Land Development Corporation's Development Projects (November 2000)[Full report]
4. Direct Investigation on Selected Issues Concerning the Provision of Retraining Courses by the Employees Retraining Board (September 2000) [Full report]
5. Direct Investigation on the Regulatory Mechanism for Local Travel Agents for Inbound Tours (August 2000) [Full report]
6. Direct Investigation on the Provision and Management of Private Medical and Dental Clinic Services in Public Housing estates (May 2000)[Full report]
7. Direct Investigation on the Regulatory Mechanism for the Import/Export, Storage and Transportation of Used Motor Vehicles/Cycles and Related Spare Parts (May 2000)[Full report]