| Established in 1989, the Office of The
Ombudsman has been serving the community of Hong Kong by
redressing grievances and addressing issues of
maladministration in the public sector. Through independent,
objective and impartial investigation into complaints
received and by self-initiated studies, we strive to improve
the quality of public administration and enhance the culture
of service.
We operate without fear or favour, bias or prejudice.
We see our role as finding out the facts of a case and
coming to a fair conclusion on evidence. Over the years,
community response to our services has been heartening.
We are committed to being accessible and accountable to
the public, and to the organisations under our
jurisdiction. We would appreciate your comments on our
work. Please address us at
enquiry@ombudsman.hk |
