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investigate complaints against Government
departments/agencies and major public organisations for
alleged maladministration; |
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investigate complaints against any Government
departments/agencies for non-compliance with the Code on
Access to Information; |
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initiate direct investigation into
issues of potentially wide public interest and concern;
and |
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Delivering education service and information on the work
of The Ombudsman. Members of the public are welcome to
approach our Resource Centre to obtain published information
by the Office and other overseas ombudsman institutions.
Outreach talks on the Ombudsman system can be arranged upon request. You can download the application form here. The opening hours of the Resource Centre are so follows : |
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Weekdays : 9:00 a.m. to 5:00 p.m. (Lunch break at 1:00p.m. to 2:00p.m.)
Saturday, Sunday and public holidays : Closed |
