Investigation Reports

 

Note: ( ) indicating announcement date.

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1996/1997

1. Complaint against Security Branch, Government Secretariat - giving insufficient notice in inviting applications for funding support, failing to duly and thoroughly assess a funding application, and refusing to answer related enquiries (March 1997)
2. Complaint against the Water Supplies Department for overcharging and for the impudent attitude of the staff in handling the complaint (February 1997)
3. Complaint against the Hospital Authority for the poor co-ordination between the Department of Surgery and the Intensive Care Unit in the Prince of Wales Hospital, resulting in the repeated postponement of operation for the complainant’s father (January 1997)
4. Complaint against the Mass Transit Railway Corporation for unsatisfactory tendering method in arranging building insurance for a MTRC managed housing estate (November 1996)
5. Complaint against the Official Receiver’s Office for undue delay in gazetting an Order to rescind a Receiving Order and unreasonably expecting payment for the gazetting expenses (November 1996)
6. Complaint against the Hospital Authority for the inefficient and ineffective system of retrieving patient records in the General Out-patient Department(GOPD) of Kwong Wah Hospital (November 1996)
7. Complaint against the Health & Welfare Branch for insufficient consultation on the building of a primary health care centre & nursing home (October 1996)
8. Complaint against the Transport Department for unreasonably refusing to grant exemption for the payment of First Registration Tax (FRT) on a motor vehicle(October 1996)
9. Complaint against Judiciary for improper arrangement in its notification (June 1996)
10. Complaint against the administration for the trade effluent surcharge scheme (May 1996)
11. Complaint against Hospital Authority for inappropriate placement of a patient suffering from an infectious disease next to complainant’s mother and impoliteness of a doctor (April 1996)
12. Complaint against the Hospital Authority for impropriety in handling a complaint against the service of a specialist clinic (April 1996)

1995/1996

1. Complaint against the Immigration Department for refusal to disclose the reasons for rejecting the grant of entry visa for a foreign domestic helper (March 1996)
2. Complaint against the Lands Department for failure to survey the boundary of a missing lot(March 1996)
3. Complaint against the Post Office for loss of a speedpost item and its subsequent ineffective investigation (March 1996)
4. Complaint against the Hospital Authority and the Urban Services Department for maladministration in connection with the disposal of an unclaimed body (January 1996)
5. Complaint against the Rating and Valuation Department about a two year delay in the issue of a rating notice (December 1995)
6. Complaint against Regional Services Department for food hygiene (November 1995)
7. Complaint against Transport Department for relocation of a traffic signal post (November 1995)
8. Complaint against the Transport Department for reneging on its written advice and failing to give satisfactory explanation (September 1995)
9. Complaint against under the Hospital Authority for delay in issuing a medical report by a public hospital (August 1995)
10. Complaint against the Housing Department for mishandling the complainant’s application for the purchase of a flat in the Home Ownership Scheme (HOS) (April 1995)

1994/1995

1. Complaint against the Administration and the Urban Council for maladministration in addressing the noise disturbance caused by pop concerts staged at the Hong Kong Stadium in March and April 1994 (March 1995)
2. Complaint against the Water supplies Department for overcharging the complainant as a result of the department's reading the wrong meter and unreasonably refusing to refund to the complainant the overpaid water charges (December 1994)

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